PlanNet Marketing Reps should ALWAYS talk about the income opportunity when selling ITAs. That means you talk about how a person can EARN money by selling travel.
However, too many Reps are sharing privileged information with the public, such as travel commission percentages and commission amounts. Only travel agents are allowed access to that inside information – and sharing it with the whole internet is not a good look for PlanNet Marketing or for InteleTravel.
If you owned a sporting goods store, you wouldn’t share with your customers how much you paid to put Nike’s and Jordan’s on your shelf – you would ONLY share the sale price with them – the price they would PAY. As the store owner, you would have access to view that wholesale pricing and know the amount of money you’ll earn every time someone buys shoes from you. But sharing it publicly would cause problems, your customers wouldn’t like it, and neither would other sporting good store owners.
As a business owner, you have access to information that not everyone should see. Reps need to protect that private information, and the industry we work in, while still doing their jobs well. And what is it that Reps do? They sell ITAs! If you want to show the commissions that you earn as a Rep selling ITAs – you can show examples of that all day long. BUT as a Rep, you are never allowed to share how much travel commission a travel agent could make on a travel booking.
In the past, PlanNet Marketing allowed our Reps to share travel booking examples with commission amounts listed, but no longer! When you know better, you do better.
PlanNet Marketing has realized that allowing our Reps to share examples of commissions from travel bookings publicly is damaging InteleTravel's reputation in the travel industry and PlanNet Marketing’s reputation by extension.
Mr. Bradley’s vision for PlanNet Marketing is for this to be a company that has longevity! I don’t want to work for years to create something amazing just for it to be taken away because we weren’t mindful of how we operate. Let's do everything we can to create a company and community that will stand the test of time! We always want to operate with integrity!
Please look at your websites and social media accounts today and remove every single example of travel booking commissions and every price comparison that are posted. Here are some examples of what we no longer allow to be shared:
If you have any questions, please direct those to Compliance@plannetmarketing.com.
--Policies and Procedures are located in your Virtual Office in the Information Center (go to Resources, then Policies and Procedures).
~Amanda Restivo, VP, Compliance -- arestivo@plannetmarketing.com