CUSTOMER SUPPORT Q&A

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Q:   If my REP account goes inactive how long do I have to reactivate it?

A:  If your REP account goes inactive you have 60 days to get in good standing. If the account is inactive longer than 60 days, your position will no longer be available. Please reference your Policies and Procedures regarding rules and regulations for your business with PlanNet Marketing. Call Support at 470-443-9330 or email support@plannetmarketing.com with any questions you may have regarding these rules.

~~ Sarah Muscarella, Manager of Customer Support

Policies and Procedures  2.4 Terms and Renewal of a PlanNet Marketing Business
An IR must renew their IR status monthly by remaining current on their monthly administrative fee $19.95. If the IR allows his or her business to expire due to nonpayment of the renewal fee, the IR will lose any and all rights to his or her downline organization unless the IR reactivates within 60 days following the expiration of the agreement. 

If the former IR reactivates within the 60-day time limit, the IR will resume the rank and position held immediately prior to the expiration of the IR agreement. However, such IR’s paid as level will not be restored unless he or she qualifies at that payout level in the new month. The IR is not eligible to receive commissions for the time period that the IR’s business was expired. 

Any IR whose agreement has expired and lapsed the 60 day grace period is not eligible to reapply for a PlanNet Marketing business for 4 months following the expiration of the IR agreement. Any IR terminated by PlanNet Marketing may not reapply to do business for 12 months from their termination date.